In these days of reduced commissions and increased costs, cheaper is not always better. Here at Insurance By Design our motto is “The Right Coverage at the Best Price”. When working with customers, the first thing we do is the determine what E&O exposure they have. This is done by having a conversation with each new customer. We use the same process for each renewal. We do the paperwork for our customers so that they can spend their time on their customers.

The market is beginning to turn and we expect to see increases in prices and perhaps reduction in coverage and capacity. However, with access to a dozen or more markets for E&O insurance we are consistently able to find the right coverage at the best price for our customers. If you have had a claim that’s not a problem for us. We can tailor the right coverage for you at a fair price.

How do we manage our agency to avoid E&O issues? Here are a few pointers:

1. Treat your customers the same way you expect to be treated.
2. Don’t be afraid to say no! Try, I’m not sure, let’s check your policy.
3. Don’t describe coverage in your own words, read it from the policy form.
4. Document every conversation with customers and prospect in writing.
5. Keep current with changes in the policy forms your companies use.

E&O insurance protects you and your customers. Give us a call at 866-840-8004 for more information or visit us online for a Texas errors & omissions insurance application.